Help Centre

Frequently asked questions

Everything you need to know about Liquid Market. Can't find what you're looking for? Get in touch.

About Liquid Market

What is Liquid Market?
Liquid Market is a smarter way to buy drinks for your business. We bring together pricing, products, and suppliers in one place so you can quickly see what's out there and make better buying decisions.
How does Liquid Market work?
We aggregate product and pricing data from a range of wholesalers and present it in a simple, comparable format. You search, compare, and decide without jumping between multiple supplier lists.
Who is Liquid Market for?
If you buy drinks for a pub, bar, restaurant, hotel, or multi-site group, it's for you. Whether you're hands-on in a single venue or managing procurement across multiple sites, it's built to save you time and money.
Is Liquid Market free to use?
Yes. We want you to be able to compare and explore without friction.
What makes Liquid Market different from other comparison platforms?
We're built specifically for the on-trade. That means real products, real pricing, and a focus on how venues actually buy — not generic retail comparisons.

Products & Pricing

What types of drinks can I compare on Liquid Market?
Everything you'd expect behind the bar — spirits, wine, beer, cider, soft drinks, and more. If it's commonly stocked in the on-trade, we have it covered.
Do you cover both alcoholic and soft drinks?
Yes. From premium spirits to post-mix and packaged softs, it's all part of the same buying decision, so it's all in one place.
Are prices updated in real time?
We receive direct quotes from our wholesale partners. This gives you a real-time view of what you can expect to be invoiced if you decided to switch supply.
Do prices include VAT and duty?
We make pricing as clear as possible, but this can vary by supplier. Where applicable, we highlight whether VAT and duty are included so there are no surprises.
Can I see historical pricing trends?
Where data is available, yes. Every quote you receive will be benchmarked against your current on-invoice price.
Why do prices vary between wholesalers?
Different buying power, stock levels, contracts, and regional factors all play a part. Liquid Market simply makes those differences visible so you can act on them.
Can I trust the wholesalers listed?
Yes. We only work with legitimate, established suppliers. That said, your commercial relationship always remains directly with them.
Do you work with national and regional wholesalers?
Both. National reach is important, but so is regional pricing and availability. You'll see a mix of both on the platform.
Can I compare independent suppliers as well as large distributors?
Yes, and that's where things get interesting. Independents can often offer strong pricing or unique products — you'll be able to spot those opportunities easily.

Wholesalers & Suppliers

Which wholesalers are listed on Liquid Market?
We work with a growing network of national and regional wholesalers, as well as independent suppliers. The goal is simple: give you a broad, useful view of the market and bring prospects to you. If you're a wholesaler and you'd like to get involved, click here!
How do you choose which suppliers to include?
We prioritise suppliers that are relevant to the on-trade and can offer reliable service, product listings, and pricing data. It's about quality and usefulness, not just volume.

Ordering & Accounts

Can I place orders directly through Liquid Market?
No. You'll order directly with the wholesaler. We focus on helping you make the right decision first; ordering then follows through your new wholesaler.
Do I need an account to use the platform?
Yes. To unlock the full value — saving lists, tracking pricing, and personalised features — you'll want an account. Venue owner accounts will always be free. Click here to get started.
Can multiple team members access one account?
Yes. Perfect for teams where buying decisions are shared across managers or head office.

Features & Tools

Can I build and save a drinks list?
Yes. You can create, manage, and refine your drinks list all in one place, without juggling spreadsheets.
Will I get an alert when new prices drop?
Yes. We'll email you when your quote has returned from the tender process.
Can I export data into Excel or other systems?
Yes. We know most operators still live in spreadsheets, so we make it easy to export and work your way.

For Businesses

How can Liquid Market help my venue save money?
By making pricing transparent. When you can see the market clearly, you stop overpaying — it's as simple as that.
Is Liquid Market suitable for pubs, bars, and restaurants?
Yes. If you sell drinks, it works.
Can I use it for multiple venues?
Absolutely. It's particularly powerful for multi-site operators looking to standardise and optimise buying.
Does it help with menu or drinks list optimisation?
Yes. Better buying data leads to better margin decisions — what to stock, what to swap, and where to push.
Can I benchmark my pricing against similar venues?
We're working towards giving you clearer benchmarks so you can understand how you stack up in the market.

Data & Accuracy

Where does your data come from?
Directly from wholesalers and suppliers, combined with structured product data to keep everything consistent.
How often is your data updated?
Real time. We aim to keep everything fresh enough to reflect real-world pricing.
Can I report missing or inaccurate products?
Yes. In fact, we encourage it. The more input we get from users, the stronger the platform becomes.

Suppliers / Partners

Is there a cost for wholesalers to join?
There are different partnership options depending on the level of visibility and integration required. You can open an account here.

Support & Security

How do I contact customer support?
Drop us a message through the platform or via email— we keep it simple and responsive.
Is my business data secure?
Yes. We take data security seriously and only use your information to improve your experience.
Do you share my data with third parties?
No. Your data stays yours. We don't sell or misuse it.
What happens if I forget my login details?
Reset it in a couple of clicks here and you're back in.

Getting Started

How do I get started with Liquid Market?
Sign up, search your core products, or upload your current invoices and start comparing. You'll see value straight away.
How long does it take to see value from the platform?
We give our wholesale partners 7 days to get a competitive quote back to you. Sit back and relax — we'll let you know when there are competitive quotes available to you.
Do you offer demos or onboarding support?
Yes. If you want a walkthrough, we're happy to show you how to get the most out of it.

Still have questions?

Our team is happy to walk you through anything. Drop us a message and we'll get back to you.

Contact Us